Refund Policy

Thank you for shopping at PSDFreebies.com. We strive to provide high-quality PSD design templates to our customers. As our products are digital downloads, we have a strict refund policy in place. Please review the following terms before making a purchase.

1. No Refunds on Digital Products

Since our products are digital and instantly accessible upon purchase, all sales are final. We do not offer refunds, returns, or exchanges once the product has been downloaded or accessed.

2. Refund Eligibility

Refunds will only be issued under the following circumstances:

• Duplicate Purchase: If you accidentally purchase the same item twice, we will refund the duplicate transaction.
• Corrupt or Unusable Files: If the file is corrupted or not working as intended, and we are unable to provide a working version, we will issue a refund.
• Incorrect Product Delivery: If you receive the wrong product due to an error on our part, we will provide the correct file or issue a refund

3. Refund Request Process

If you meet the refund eligibility criteria, please follow these steps:

1. Contact us at hello@psdfreebies.com within 7 days of purchase.
2. Provide your order details, including the transaction ID and a description of the issue.
3. Attach screenshots or other evidence supporting your claim.
4. Our team will review your request and respond within 3-5 business days.

4. Non-Refundable Cases

• Refunds will not be issued for change of mind, incorrect purchases, or software incompatibility.
• We are not responsible for issues caused by third-party software or plugins used to open the file.
• Any modifications to the original file may void refund eligibility

5. Contact Us

If you have any questions regarding our refund policy, please contact us at hello@psdfreebies.com. We are happy to assist you.

By purchasing from PSDFreebies.com, you agree to our refund policy.